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Welsh Government

Head of Digital and Communications

This is an exciting opportunity for a Head of Digital and Communications to drive forward the company’s digital and communication capabilities and capacity.

Career Choices Dewis Gyrfa Ltd (CCDG) is a wholly owned subsidiary of the Welsh Government. We provide an essential, all-age, independent, impartial and bilingual Careers Information, Advice and Guidance (CIAG) service in Wales, including the new Working Wales programme.

You will ensure all colleagues can deliver excellent customer services through a variety of media and channels by responding to the need for rapid adoption of new digital technologies supported by high quality information and content.

The successful candidate will provide direction and leadership for our internal and external communications, our brand, reputation and engagement.  They will also develop and implement an ambitious and innovative programme of digital transformation, leading on the design and delivery of user-centred digital services that meet the needs of our customers.


Grade 8 £51,962 - £56,292

Starting salary: £51,962




Full-time (37 hours per week)


Dependant on location of successful applicant

Closing date

Applications to by 4pm on 17th May 2021


To be suitable for this position you must be educated to graduate or equivalent standard such as professional qualifications, and have significant management experience.

The successful candidate will also have capability in two or more of the following areas:

  • Digital transformation and delivery
  • Customer experience and journey design
  • Communications strategy and leadership

Other information

Attractive benefits including flexi time, 30 days annual leave, contributory pension scheme and health related cash back plan.

Whilst Welsh language skills are not essential for this position, we acknowledge the importance of developing our bilingual workforce, and welcome applications from candidates who can work in both Welsh and English.

No job applicant will receive a less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status, economic status or sexual orientation.  

We aim to promote an environment that is free from all forms of discrimination, and that treats people fairly with dignity and respect.  This commitment starts at recruitment and is carried through all or employment practices, and ultimately to our work – supporting and improving the lives of the people of Wales.

Interviews will be held on 4th June 2021.

How to apply

Please email the completed application form, Welsh assessment form (if you are a Welsh speaker and could deliver your duties through the medium of Welsh) and equal opportunities monitoring form to:

Due to strict guidelines in place with Covid 19 the selection process will be carried out digitally.

Please note: Careers Wales do not accept CV applications.

Applications in Welsh or English are welcomed. An application made in Welsh will not be treated less favourably than an application made in English.


If you are experiencing any problems in downloading any of the documents, or have any queries about the vacancy, please email