Are you looking for a job where you work in a company that inspires and supports people to think about their future career? We are looking for flexible and customer focused individuals to join our team.
Career Choices Dewis Gyrfa Ltd (CCDG) is a wholly owned subsidiary of the Welsh Government. We provide an essential, all-age, independent, impartial and bilingual careers guidance and coaching services in Wales, including the new Working Wales programme.
£19,240 per annum - £19,866 per annum
Starting Salary: £19,240 per annum
Fixed Term (until either 31/10/2022; 31/01/2023 or 30/04/2023)
Either Caerphilly, Cardiff, Newport or Wrexham
Applications to firstname.lastname@example.org by 09:00 on Tuesday 27th July 2021.
Requirements / Qualifications
The successful applicant will be required to provide efficient and effective administrative support to the team that manages our ESF contract. As part of the training programme for the role, the successful candidates will be required to undertake a Level 2 Business Administration Apprenticeship, if not already in possession of this qualification.
Applicants must demonstrate the following:
- Effective communication skills and ability to deal with queries (telephone, e-mail and face-to-face) from members of the public, internal staff and key stakeholders
- Commitment to showing excellent customer service
- Ability to deal with non- routine enquiries where negotiation and persuasion may be required
- Demonstrable ICT Skills
- Ability to organise and prioritise own workload and various deadline demands
- Ability to use initiative and judgement in day to day duties
- Ability to work as part of a team
We as a nation thrive when we champion diversity and inclusion. Organisations with a diverse workforce make better decisions, are more creative, are stronger, overall happier, and of course - it’s the right thing to do.
Diversity and inclusion can be transformative, contributing to the delivery of excellent public services, enabling continued improvements in what we do for the people of Wales. We are committed to having a workforce that at all job grades, is representative of the citizens we serve.
No job applicant will receive less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status, economic status or sexual orientation.
We aim to promote an environment that is free from all forms of discrimination, and that treats people fairly with dignity and respect. This commitment starts at recruitment and is carried through all of our employment practices, and ultimately to our work – supporting and improving the lives of the people of Wales.
Attractive employment benefits including flexi time, 30 days annual leave, contributory pension scheme and health related cash back plan.
These posts are part-funded by the European Social Fund through Welsh Government.
How to apply
Please email the completed application form, Welsh assessment form (if you are a Welsh speaker and could deliver your duties through the medium of Welsh) and equal opportunities monitoring form to: email@example.com.
Due to strict guidelines in place with Covid 19 the selection process will be carried out digitally.
Please note: Careers Wales do not accept CV applications.
Applications in Welsh or English are welcomed. An application made in Welsh will not be treated less favourably than an application made in English.