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What we do and why we exist

What we do

Our professionally qualified Careers Advisers help individuals to become more effective at successfully managing and planning their career development.

Career management isn’t about a one-off occupational choice, but rather a series of lifelong career transitions. Improving the career management skills of individuals enables them to make transitions more smoothly, enjoy a higher level of career satisfaction and play a more active part in the economy and in their communities.

Our bilingual services are focused on those in greatest need of support with their career planning.

We deliver independent and impartial careers information, advice and guidance (CIAG) at centres, in partner locations, online as well as over the phone and via social media.

We also work with partners to deliver a range of related services, including:

  • Supporting schools to engage with employers to improve students' understanding of the work. This is achieved through universal services like large scale careers fairs, through digital approaches including employer led webinars, as well as a range of bespoke activities and events. We also provide schools with access to a national database of employers called Education Business Exchange
  • Providing support to schools and colleges, through consultancy meetings and bespoke training, to enhance their careers and work-related experiences (CWRE). 

Careers Wales also supports specific Welsh Government projects including:

Further details are included in our Operational Plan. The requirements for our services are set out in our annual remit letter from Welsh Government and these are underpinned by the Articles of Association for Careers Wales Dewis Gyrfa (CCDG) and the Framework Document between the Welsh Government and CCDG.

Why we exist

Career decisions are among the most important people make throughout their lives and careers information, advice and guidance can help to:

  • Improve knowledge and awareness of learning opportunities and the labour market
  • Improve self-awareness, raise individual aspirations and support people to make effective decisions about their careers
  • Increase access to, and completion of, learning and training
  • Motivate people to manage their careers, improve application and interview skills and be resilient in adapting their plans when circumstances change
  • Address inequality by focusing on the needs of groups who are under-represented in employment, learning or training and by challenging stereotyping
  • Improve the efficiency and effectiveness of the labour market, for example by improving the match between supply of, and demand for, skills

Operational Plan

Read our Operational Plan and find out more about our four high-level goals and accompanying strategic outcomes for Brighter Futures.

Remit Letter 2022-2026

Read the Remit Letter for Careers Choices/ Dewis Gyrfa (CCDG) core grant.