Are you looking for a job where you work in a team that inspires and supports people to think about their future career? We are looking for a flexible and customer focused individual to join our team to provide the administrative support to allow us to meet our customers’ needs.
Career Choices Dewis Gyrfa Ltd (CCDG) is a wholly owned subsidiary of the Welsh Government. We provide an essential, all-age, independent, impartial and bilingual careers guidance and coaching services in Wales, including the Working Wales programme.
£22,150 - £22,500 (you will start on £22,150)
Temporary until 31st March 2024
Full time, 37 hours a week
North Wales, exact base to be confirmed on appointment
The ability to speak Welsh is desirable for this position.
The closing date for all applications is 9:00 am on 19 April 2023
Requirements / Qualifications
The successful applicants will be required to provide efficient and effective administrative and reception support to support the Stakeholder Services Team.
Applicants must demonstrate the following:
- Communicate effectively and deal with queries (telephone, e-mail and face-to-face) with members of the public, internal staff and key stakeholders
- Commitment to showing excellent customer service
- Ability to deal with non- routine enquiries where negotiation and persuasion may be required
- Demonstrable Information and Communication Technology (ICT) Skills in relevant technology
- The ability to prioritise and keep to tight deadlines along with working as part of a team
Attractive benefits including flexi time, 31 days annual leave, hybrid working, contributory pension scheme and health related cash back plan.
We as a nation thrive when we champion diversity and inclusion. Organisations with a diverse workforce make better decisions, are more creative, are stronger, overall happier, and of course - it’s the right thing to do.
Diversity and inclusion can be transformative, contributing to the delivery of excellent public services, enabling continued improvements in what we do for the people of Wales. We are committed to having a workforce that at all job grades, is representative of the citizens we serve.
No job applicant will receive a less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status, economic status or sexual orientation.
We aim to promote an environment that is free from all forms of discrimination, and that treats people fairly with dignity and respect. This commitment starts at recruitment and is carried through all of our employment practices, and ultimately to our work – supporting and improving the lives of the people of Wales.
How to apply
Please email the completed application form, Welsh assessment form (if you are a Welsh speaker and could deliver your duties through the medium of Welsh) and equal opportunities monitoring form to: email@example.com.
The selection process will be carried out digitally.
Please note: Careers Wales do not accept CV applications.
Applications in Welsh or English are welcomed. An application made in Welsh will not be treated less favourably than an application made in English.
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