We are uniquely placed to support the people of Wales in delivering a world class, sector leading national careers service. We will ensure that as we build a brighter future for individuals in Wales, no-one is left behind.
We will make a difference to:
- Young people
- Adults
- Businesses
- Schools, colleges, training providers and universities
- Welsh Government
Our four goals
Our strategic goals will enable us to achieve our vision of creating a brighter future for young people and adults.
Goal one
Our first goal is to provide a bilingual, inclusive, impartial careers guidance and coaching service for the people of Wales.
Over the next five years we will:
- Support young people and adults to make positive transitions into education, employment or training (EET), including apprenticeships, and understand the skills required to succeed in the labour market and contribute to the future economy of Wales
- Support customers who require enhanced levels of support to make positive transitions into appropriate provision
- Raise customer awareness of EET and other progression opportunities
- Improve access to the benefits of careers guidance and coaching support through collaboration and engagement with partners and influencers
Goal two
Our second goal is to develop our work with employers, training providers and entrepreneurs to understand their skills requirements and opportunities for young people and adults.
Over the next five years we will:
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Inform and motivate young people about the world of work through engagement with employers and role models
- Raise young people's awareness of the skills required by economic priority sectors and how they link to the curriculum
Goal three
Our third goal is to support the delivery of the Curriculum in Wales and contribute to the achievement of the four purposes.
Over the next five years we will:
- Deliver a high-quality professional learning service to build the skills, knowledge and confidence of educational professionals to deliver effective careers and world of work related experiences (CWRE)
- Design and deliver a new CWRE award for excellence in the curriculum
- Proactively support the implementation of the CWRE statutory guidance
Goal four
Our fourth goal is to develop a skilled, engaged and agile Careers Wales workforce and enable the delivery of high performing, customer-centred services.
Over the next five years we will:
- Develop personalised, customer-centred services, enhanced by technology, responsive to user needs and accessible to all
- Create a skilled, engaged and agile workforce that is inclusive and supportive of employee wellbeing
- Optimise our use of technology to transform our ways of working and develop the digital skills and capabilities of all Careers Wales employees
- Ensure our policy and service developments are informed by customer insight, business intelligence, data and analytics
Delivering our outcomes
To achieve our four goals we will focus on delivering our strategic outcomes by:
- Supporting young people and adults to make positive transitions into employment, education and training (EET), including apprenticeships and understand the skills required to succeed in the labour market and contribute to the future economy of Wales
- Enabling customers who have benefitted from enhanced levels of support to make positive transitions into appropriate provision
- Raising customer awareness of EET and other progression opportunities
- Improving access to the benefits of careers guidance and coaching support through collaboration and engagement with partners and influencers
- Enhancing the capacity of schools and Careers Leaders to deliver careers and work related experiences (CWRE) within the Curriculum for Wales
- Raising young people's awareness of the skills required by economic priority sectors and how they link to the curriculum
- Informing and motivating young people about the world of work through engagement with employers and role models
- Delivering personalised, customer-centred services, enhanced by technology, responsive to user needs and accessible to all
- Creating a highly skilled, engaged, diverse and agile Careers Wales workforce
- Informing our strategy, policy and service development through customer insight, business intelligence, data and analytics
- Optimising our use of technology to transform our ways of working and develop the digital skills and capabilities of all Careers Wales employees