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Welsh Government EnglishCymraeg

Contact Us

Contact us for careers help and support. Call us, email us, use webchat, or book an online appointment. Find your nearest careers centre to visit us.

Our Centres

Find Careers Centres across Wales.

Careers Centres across Wales are listed by local authority, including opening times, addresses and a link to google maps.

Venue map

Find us at community venues and careers centres near you.

We offer face to face careers advice and guidance interviews at a variety of venues across Wales, including careers centres, Job Centre Plus offices, and other venues in the community.

Please call us free on: 0800 028 4844

Monday to Thursday: 9am to 5pm, Friday: 9am to 4:30pm

What to expect when you call us

When you dial our number, you will receive 3 simple options:

  • Press 1 for careers support. You will speak to a careers professional who can help you with:
    • Job search
    • Reviewing your CV
    • Interview Techniques
    • Finding courses
  • Press 2 to make or amend a booking. You will speak with a careers professional who will ask you a few questions to make sure you get the right support
  • Press 3 for general enquiries. You will speak to one of our team who can answer your general questions about our services and offices

If you are phoning us for careers support you might like to have pen and paper ready to write down information.

Callback service

Complete our callback form to choose a time slot for a careers professional to call you.

Message us on webchat for careers support from any page of our website.

Monday to Thursday: 9am to 5pm, Friday: 9am to 4:30pm

Options if webchat is not displaying

If the webchat box is not displaying on the website, you may have the webchat cookie switched off.

To fix this:

  1. Go to our cookies page
  2. Enable webchat service cookies
  3. Save your changes.

You can then contact us on webchat.

Book an appointment with a careers adviser.

You will be able to book an appointment up to 2 weeks in advance.

This is a new system and is currently under development.

Email contact form

Complete the contact form and we will answer within 2 working days by email.

British Sign Language (BSL)

In partnership with SignVideo, Careers Wales is proud to become accessible to the Deaf and BSL community.

British Sign Language - SignVideo

Watch the video to find out how to use SignVideo to contact us for an initial discussion.

View SignVideo transcript (Word, 21KB, this file will download to your device).